Last updated: December 2025

Welcome to The Basal Social. By accessing or using this website, purchasing merchandise, signing up for events, or engaging with our content, you agree to the following Terms and Conditions. Please read them carefully before using our site.

Use of Our Website

By visiting our website, you agree to use it responsibly, respectfully, and only for lawful purposes. You may not attempt to damage our website, gain unauthorized access to any part of the platform, or interfere with the experience of other users. We reserve the right to refuse service to anyone who violates these terms or behaves in a harmful manner toward our community or brand.

Products and Services

The Basal Social offers merchandise, community events, digital content, and wellness-related resources. We reserve the right to update, modify, or discontinue any product or service at any time without prior notice. All prices and offerings are subject to change.

Orders and Payments

All orders placed through our website are subject to acceptance and availability. We may refuse or cancel orders for reasons including inventory limitations, suspected fraud, or incorrect information. All payments are processed securely through trusted third-party services. We do not store or process your payment details directly.

Shipping and Fulfillment

Shipping times, methods, and availability may vary. Delays may occur due to fulfillment partners, shipping carriers, or factors beyond our control. You are responsible for providing accurate shipping information at checkout, and we are not responsible for items delivered to incorrect addresses due to customer error.

Returns and Refunds

Our refund and return policies will be clearly outlined on our website. By making a purchase, you agree to the applicable policy at the time of your order. Certain items may not be eligible for return, including worn clothing, customized items, or digital products.

Events

By registering for an event, you agree to follow any guidelines or requirements communicated by The Basal Social. We reserve the right to cancel or reschedule events due to unforeseen circumstances. When attending an in-person event, you participate voluntarily and assume responsibility for your personal safety and well-being.

Not Medical Advice

The Basal Social is a community and wellness brand for people living with Type 1 Diabetes. We do not provide medical advice, diagnosis, treatment, or emergency support. Content on our website and social media is for informational and community purposes only. Always consult a licensed healthcare professional for medical guidance or urgent needs.

Donations

A portion of proceeds from purchases may be donated toward Type 1 Diabetes research or related nonprofit efforts. Donation details and recipients may change based on ongoing partnerships, campaigns, or availability. The Basal Social does not guarantee specific donation amounts unless clearly stated as part of a particular promotion.

Intellectual Property

All content, branding, designs, graphics, and written material on this website are the property of The Basal Social and may not be copied, reproduced, or distributed without written permission. Exceptions may apply for approved collaborations or partner features.

User Submissions

Any messages, comments, stories, or information submitted voluntarily through our website or social channels may be used to improve our services or support our community. Sensitive personal information, including health information, is always optional and shared at your own discretion.

Limitation of Liability

The Basal Social is not responsible for any damages, losses, injuries, or issues that may arise from using this website, attending events, or purchasing products. By using our site, you agree to assume full responsibility for your own actions and choices.

Third-Party Links

Our website may contain links to third-party platforms such as social media, payment processors, event pages, or nonprofit organizations. We are not responsible for the content, practices, or policies of external websites.

Changes to These Terms

We may update these Terms and Conditions at any time. Changes will go into effect immediately upon being posted on this page. Continued use of our website after updates means you accept the revised terms.

Contact Us

If you have questions about these Terms and Conditions, you can reach us anytime.